There was not even a slot for Hardware with Removable Devices. When they went there, the DVD RW drive (e ) was gone. I said to go to the Windows Explorer and to Computer to run it by hand. So, later they were putting in a game DVD and it was running and nothing was coming up. So, I said that it sometimes happens, since it does for me all the time. So, it all started when the person was ripping CD’s and all of sudden the disc ripping was saying ‘error’. First, I have a HP Windows 7 laptop and the person that it happened to has a Toshiba Windows 8 laptop. Well, I am not the one that had the problem of it disappearing.
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